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PSA/DNA Class Action Lawsuit

We're putting together a team for a class action lawsuit. They are scamming people. Please contact me for help.

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Permalink Reply by Rich on November 26, 2016 at 1:39pm

You're going to need to be a lot more specific if you don't want the admins to take this post down.

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Permalink Reply by Innuendo on November 26, 2016 at 1:41pm

Can you expand on that? How are they scamming people? I know quite a few people who have used them. I know they are far from perfect in rendering opinions, but I still refer people to them for a quick opinion from time to time. What's this about?

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Permalink Reply by John kayne on November 26, 2016 at 1:49pm

Some items that are fake they authenticate and the real ones they don't, and vise versa. I sent in a autograph they denied it I sent them the same item a few weeks later they authenticated it as real. Most items they probably don't even look at.

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Permalink Reply by Joe W. on November 26, 2016 at 1:52pm

John, you are upset. Why would you send them the same item a few weeks later? What you are describing is human error and not intentional scamming.

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Permalink Reply by Steve Cyrkin, Admin on November 26, 2016 at 2:00pm

John,

Please put more detail into your original post. And you mentioned PSA and JSA in your post in the other discussion. Have you changed your mind?

Also, people need a way to contact you. Email address, phone number, etc.

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Permalink Reply by Rick Meyer on November 26, 2016 at 7:54pm

Good luck with the class action lawsuit. Remember you're just buying an opinion. Using assumptions like saying "they probably don't even look at them" Is a sure way to get it tossed. Burden of proof of being scammed is on you. You'll need a lot more facts and less hunches to even get started.

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Permalink Reply by James on November 26, 2016 at 5:13pm

One of my friends can empathize with John Kayne. A friend of mine feels as though he has been taken by PSA/DNA. He has done some business with PSA in the past. And although he hasn't always agreed with PSA's opinions in the past, I don't think he ever really felt "cheated" by them...until now.

I remember his telling me that he was very concerned about the departure of Steve Grad from PSA and what affect it would have on the quality of their work. I know that members here have expressed confidence in the new people coming on board at PSA.

But here is what happened to my friend. He recently submitted about 25 signed items to PSA/DNA. He was shocked when 23 out of the 25 were rejected as being not genuine. And one of the ones that was deemed authentic was a Yoko Ono solo signed item which is not that valuable. All in all, he spent approximately $3500 for these rejections...money down the drain. Now that's not chump change, especially with the holidays here.

What makes this even more troubling is that five of the items that were rejected were deemed "likely genuine" by PSA's Quick Opinion service. Moreover, more than half of the items rejected were won through RR Auctions! I don't know all of the that were submitted but the submissions included three or four JFKs, a Hendrix, a Beatles item or two. Obviously, there were more but I can't remember the entire makeup of items.
But my friend, who is an experienced collector, is extremely confident that all of his items were authentic, and many were backed up by RR Auctions, not to mention PSA's QO service.

So my friend is wondering whether perhaps he would not be out $3500 if Steve Grad was still at PSA/DNA. At this point, he said he would not recommend sending anything in to PSA. I think many of us would feel the same way if our wallets were picked for that much money.

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Permalink Reply by James on November 26, 2016 at 7:01pm

John Kayne, I sent you a friend request. If possible, I'd like to get contact info from you for my friend.

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Permalink Reply by BallroomDays67 on November 26, 2016 at 7:34pm

Did your friend include copies of the five Quick Opinion invoices with his order? If so, I would expect PSA to do something for him in consideration of having made that many mistakes. Were they aware that some of the items were purchased from RR Auction?

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Permalink Reply by Eric Keith Longo on November 26, 2016 at 7:46pm

"They are scamming people" could use a little bulking out...

Below are #5 and 6which changed to 1 and 2 when I pasted them here - from terms and conditions.

Certification and authentication involves individual judgments that are subjective and require the exercise of professional opinion, which can change from time to time. CU does not guarantee that any opinion rendered by QuickOpinion will agree with the opinion(s) of any other autograph experts, or with the opinion rendered by CU itself should the item be submitted for physical inspection immediately following purchase or at any time in the future. Therefore, CU makes no warranty or representation and shall have no liability whatsoever to Customer for the opinion rendered by QuickOpinion with respect to any item, including but not limited to losses or damages incurred by any person as a result of relying upon any QuickOpinion opinion in connection with the purchase (or non-purchase) or sale of any item. CU further disclaims any liability whatsoever for losses or damages incurred by any person as a result of the reproduction and/or use of any QuickOpinion opinion by third parties not connected with CU including, but not limited to eBay sellers.
QuickOpinion opinions are non-transferable, and Customer agrees to the following with respect to dissemination of any opinion Customer receives from QuickOpinion with respect to any item: (a) not to disclose QuickOpinion's opinion to any third party; (b) that QuickOpinion's opinions are confidential and may not be reproduced or distributed without PSA's express permission; (c) that eBay is authorized to remove any unauthorized disclosure of a QuickOpinion opinion from eBay's site.

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Permalink Reply by James on November 26, 2016 at 9:56pm

I do understand that passage by QO is no guarantee of passage after submission for physical inspection. In fact, I generally think that PSA's QO service leaves much to be desired. But I think that these five were the only ones that my friend had submitted to QO. And all five passed QO, but then failed the full service. So a 100% inconsistency rate would seem strange. I'm guessing that most of the time, the person who viewed the item for Quick Opinion is not the same person who reviews the physical item.