Authenticity is Everything
Snoop Dogg Signed CDs USA ONLY.....
Replies to This Discussion
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Permalink Reply by CollectorOfThings
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Just wait until the 6th, I am sure I read they were away until the first Monday of the year.
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Permalink Reply by REM
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They are there and answering questions. We are going back and forth. That was the final answer to a multi email feed from yesterday.
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Permalink Reply by Steve
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Yes, they are there. My return delivered back to them on December 27. I just sent them an email and they said refunds will be processed in 7-10 business days. I am definitely not going to deal with these jokers in the future. Never seen such nonsense.
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Permalink Reply by Womble
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Interscope Records' customer service is managed by Universal Music Group (UMG). They handle inquiries related to orders, returns, and other customer support issues.
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Permalink Reply by Brandi
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Same - 3 emails and still no return label sent. Same exact response as yours.
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I hope it works out for all going through this. I have now been refunded on my return.
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I sent an email and got a response within an hour with the labels needed today, just send a short email don't overcomplicate it.
I somehow think the support is outsourced so anything more than give me a free returns label will result in a delay.
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I think my issue is mine is opened so they are giving me a much harder time
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This is the response i have been getting from them:
Thank you for your patience! I understand that there is an issue with your order and I apologize for any inconvenience this has caused! Currently, we are looking into this for you and will reach back out once we have more information in order to better assist you.
Again, I apologize for our delay but will be back in touch ASAP. Please let us know if you have any further questions or concerns in the meantime.
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I’m confused why everyone wants to return for a refund. Far easier to tell your card company you want to open a dispute on a charge, explain their fraud and explain that you tried contacting them. The card company refunds you immediately while they open the dispute for you. Possession is 9/10 of the law. Why make it easy for them. Let them prove they sent what they advertised. They can’t. The credit card company revert their payment or don't pay Interscope. I’ve never had to return anything that was fake.
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You do understand that when you do a chargeback that up to your last 20 transactions may also record a chargeback that someone has to fight on the other end? other vendors might be getting screwed without you even knowing or small buyers on amazon or ebay or mercari, etsy, etc. Possession is 9/10th of the law? that's a joke and means absolutely nothing. The people having trouble I would say yes, you may want to start the process, but it's only been a couple of weeks with multiple non-business days involved so really only a few days since people started to receive the albums.
plenty of us had easy returns, don't know why others are being dragged out or what exactly is being said in the emails. the more chargebacks you file, the more likely you will get banned from buying on these sites and very possible your banks may close your accounts. all of this costs them time and money.
company I work for just ate a huge chunk of chargebacks because of lack of replies from the customers and our own internal measures as well as some of these delivery companies own pictures not being good proof of deliveries to some banks. It's unreal. I think a lot of ours with work are scammers though, and they are getting away with it.
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