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My Midnight Blue is in transit. From Ferndale to Pittsburgh so far. Nothing on the other colors yet
Still no shipping notice on my two orders (one signed, one unsigned - should really have cancelled the unsigned!) (UK)
I don't understand why I got my one order of two on Friday with Yodel £6.95 delivery and my other order when they added the other signed Vinyls of the three again another £6.95 I am still waiting for delivery.
Is it they are sending in date order I did place my order at 5am for the two that arrived Friday.
One is for me and one if for a friend.
Was that by Yodel by any chance do you know or can find out please? Support tells me my £110 order was shipped by Royal Mail even though I paid for courier delivery which was the more expensive option.
I had another order of the initial vinyl signed variant delivered Friday by Yodel.
My account does not even show shipped neither have I had any email to say shipped.
I’m going to say that they will be sent by Thursday at the latest, or it may not count as physical sales for the week. (Billboard rules are weird so don’t quote me on it)
I hate the support response.
My initial order which I placed arrived by Yodel. I paid for the courier delivery with both orders as the first variant was created at 5am and then when the other variants were added. I chose the same shipping option. Why on earth are they refering to Royal Mail and getting me to do the run around. When the other arrived without shipping notice or tracking provided and delivered by Yodel.
I don't even know what service they used to ship if indeed it was Royal Mail with an order that was more expensive. Also you can not phone the sorting offices at Royal Mail anymore that changed a few years ago.
Thank you for being so patient.
Our logistics team has informed us that, unfortunately, your estimated delivery timeframe had been extended due to the recent industrial action taken by Royal Mail employees. We expect that your order has arrived with you by now.
Please get in touch with your local Royal Mail post sorting office for more information if you have not received your order.
If your order hasn't arrived by the date your local sorting office provided.
I got my Moonstone Blue cd today. Kind of bummed it is not labeled as having an autograph since I don't want to open it. It is different than the U.K. one above. Have enough of hers that are opened already.
Here in the U.K., I received two of the four signed CDs I ordered today. Still not received a shipping notice for them, and there’s no indication of where the other two are in the system. For the second time in less than a week, the Yodel delivery driver failed to ring the doorbell (I work from home, so I’ve been here all day). Oh, and one of the CD cases is smashed to f*ck. Not impressed.
On the plus side, the autographs are nice:
Not CDs but Vinyl I received the Blue on Saturday which was out of the blue as I’d received no shipping notice for it at all and received the other 3 colours this morning and received the shipping notice for them about an hour ago..,(I’m in the UK)
Makes a change they were actually packed well in a strong mailer !
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