"I got this response today. A little more personal and less automated. Maybe there is hope.
We apologize for the delay with your order Steve. We're currently waiting to receive the covers from the manufacturer. As soon as they…"
"received my signed CD booklet yesterday separate from my original order. Was not shipped with any care, but fortunately did come only slightly bent. It was packaged in a bubble envelope, not card board or anything to prevent…"
"This is the response I received this morning...
Thank you for pre ordering a copy of the Roadside EP!
The new music has received an incredible response and we can't wait for your copy to arrive.
We're reaching out to you today to notify…"
"Same here. I bought a copy for myself and for my brother and opened one just to see if the card was in there, so at best, I'll be able to return one copy. Keeping my fingers crossed that they do keep their word and send out the inserts. I would…"
"I emailed them and got a cut and paste response. Not holding my breath on ever getting this. As you have probably read in other threads these don't always end well. But if you returned the EP (most likely stuck with the postage) you can get a…"
"I just got my order from the billyidolstore, not signed, and no extra signed jacket.Did anyone get any update (except for their email, that it will be shipped later on) ?
I read in the thread someone saying we can't claim a return since…"