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Authenticity is Everything
Refund on Ebay through Credit Card
I did a quick search and did not see this exact topic.
I bought a few raw autographs recently. Nothing crazy, I google searched the users and did not find anything negative (at least reported anyway). I've been lurking for a while, so I figured I'd post. Granted I just started learning how to not to try not to be a rube with this and I would have done much more due diligence now than even 2 weeks ago, but I suppose that is part of the curve.
Anyway, I paid for the auctions using a credit card through eBay. Stupid, but at the time, I really did not even think to use paypal. I see now that they have the 180 day thing.
Has anybody ever used a credit card and attempted a refund through it? I'm not sure if the success rate is 0% or not, but I know I can at least report fraud on my Citi Card and the timeframe doesn't seem to matter. Again, not sure if it would just be ignored, but according the person I spoke with and just going back 7-8 months online I would have been able to report fraud on any random charge if I wanted to
Thanks in advance
Replies to This Discussion
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Permalink Reply by Dan Morris on
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First thing I'd do is contact the seller. They may be willing to refund if you return. If that fails contact your card company, report to them what happened and request a charge back. I've done a couple in previous years but none for a few months and they will get you to provide full information and proceed. Good luck with it!
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Thank you for the all comments.
In my haste to post this I should have mentioned that I bought the autos in the last few weeks, but I've already sent them into PSA. I had some in person autos on cards I wanted to get authenticated, as well as some cards I wanted to get graded, so I sent in these autos in as well.
With PSAs lead times being what they are, I don't expect to know if "I chose wisely" until probably June-ish. So the Ebay 30 day is out the window.
I'm kicking myself over Paypal, but I suppose I may still have a small chance to go straight through the CC, if I do have one that comes back fraudulant. I can at least attempt it anyway
On that note, How successful is Paypal with getting you your money back on Fraudulent Autos?
In addition, has anybody been able to get the ebay seller to reimburse you for the PSA fee? With certainty, the garbage sellers would never do that, but I'm wondering if in anybody's experience, if a reputable dealer ever sold you an auto that turned out to be fake, and they reimbursed you the PSA Fee.
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If PSA fails your items and the seller refuses to refund and you're out of eBay's time limit then your card company will refund you.
PayPal are very good so long as you raise the claim and do everything they tell you to do such as the sending back etc.
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Permalink Reply by Gratefulphish on
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How recently? If within 30 days, you can use ebay's buyer protection. File a claim ASAP.
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if under 30 days just request a refund thru ebay
u can do a credit card charge back thru ur credit card then te credit card company and seller will fight it out.u don't always win
I just won a charge back that someone tried against me it took 7 months and its a pain .he tried to keep the itiem and do the charge back ,eventually I won but pure luck
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Same, had 1 take almost 11 months. They don't like you doing charge backs and try everything to avoid paying out in my experience
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Permalink Reply by Steve on
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The credit card company will back you, no problem. eBay discourages chargebacks because they get charged a chargeback fee by the credit card company.
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That is correct. The credit card company charges PayPal, and they in turn pass the fee on to the seller.
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Seems like that would be a good model for ebay as well.
It's amazing the perfect storm for fraud they have created. Even doing something as simple as allowing feed back up to 3 to 4 months may make a small dent. Or reallowing feedback if positive feedback is initially left, then the autograph turns out to be a fraud.
Ofcourse it would never happen because I suppose there is just too much money in allowing the fraud for ebay, but In reality there should be a 3-4 month guarrantee on autographs to allow for authentification, and then, force the seller to pay the authentification fee if it fails. If THAT is enforced, I would imagine it would straighten out a good portion of the crime syndicate ebay has created, and drive business to the reputable dealers. A nice pipe dream.
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Permalink Reply by Steve Cyrkin, Admin on
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Hi Chris,
Welcome to Autograph Live. If you paid for it through eBay using a credit card, there's a good chance it went through the seller's PayPal account. If so, you should have PayPal buyer protection. Did you call PayPal?
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