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Ed Sheeran Signed CD Sigle (Art Card)

https://store.edsheeran.com/uk/shivers-signed-cd.html?eml=2021Septe...

Replies to This Discussion

Permalink Reply by Jor-El on September 10, 2021 at 10:40am

When I click on the order in my account, it says “shipped” under the CD but not under the art card.
So they must know it did not ship.

However they did give the order the status “completed”, so I’m not sure if they’re still planning to send the art cards. Would’ve been nice if they sent us an update about that.

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Permalink Reply by M. on September 10, 2021 at 10:49am

I think the same thing happened to me way back when the Liam Gallagher artcard things were offered (and it must be the same WMG system back-end because when I log into the Ed Sheeran store, my Gallagher order shows up, but not my Bad Habits one oddly). When I ordered the Gallagher, there were delays and they shipped out only the CD first, but my status still showed Completed. The signed artcard was shipped much later.

I'm sure they just aren't sending out the artcards yet because the album's not out for another month+. I wouldn't worry about it yet (although I didn't actually order the Shivers ones, so I have no horse in this race). Plus WM's customer service is far-far-far better than UMG's anyways.

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Permalink Reply by Julio Jovi on September 10, 2021 at 11:34am

I actually got my original order (shivers + art card) cancelled.
And the store, without any email update, created a new one with a new order reference (only shivers and no art card). And that’s the one that was shipped.
So I’m pretty convinced that signed art cards were only to be available with the album bundles but probably a website error made them available with the singles too. So mostly probably we won’t receive the signed cards.

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Permalink Reply by Hervé on September 10, 2021 at 11:51am

At a certain point, I think you have to be reasonable: you cannot ask, for £0,99 a signed CD + a signed card by Ed Sheeran. What's the next step? They'll have to pay us to get rid of their signed LP ?