Replies to This Discussion

Permalink Reply by Full Time Flipper on November 8, 2021 at 10:10am

Other good news is if they have already shipped the cassettes and cds the card being sent on its own has much less chance of getting creased /damaged so maybe more positives from the delay 

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Permalink Reply by ShadyBootlegger on November 8, 2021 at 9:56am

That email says covers so it’s giving me hope I’m glad I ordered from both stores can’t wait for this one hope they signed and sealed a guy can dream 

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Permalink Reply by Full Time Flipper on November 8, 2021 at 10:01am

Might be getting hopes up but you just never know, silver pen would be nice  

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Permalink Reply by ShadyBootlegger on November 8, 2021 at 10:00am

I emailed the billie store few days ago Friday and they came Saturday lol they replied to me about hour ago saying that they still don’t know when they getting the art cards and sorry for the delay lack of communication on their part there lol

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Permalink Reply by Michael Lee on November 8, 2021 at 10:08am

Looks like Im the odd man out here - still nothing - from the store OR my shipping forwarder.

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Permalink Reply by Jorge Marin on November 8, 2021 at 12:11pm

Don't feel bad, I have only received the useless cassettes.

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Permalink Reply by Jor-El on November 8, 2021 at 12:44pm

I'm thinking of dumping them instead of throwing more money into these cassettes; I'm looking at another $35 for shipping and VAT.

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Permalink Reply by Sam on November 9, 2021 at 11:53am

Just got this from the US Store:

Thank you for purchasing from the Elton John Official Store!

We are reaching out regarding your order #******** containing 'The Lockdown Sessions' Signed CD Cover.

Due to a production delay, your order is now expected to ship around December 10th. We apologize for any inconvenience this may cause.

We greatly appreciate you shopping in the Elton John Official Store and we understand that this is disappointing. We are doing our best to have your order shipped as soon as possible, while keeping everyone safe.

Thank you for your patience and understanding. If you would prefer to cancel your order for a refund please respond to this email for further assistance.

Note: if your order contains multiple items and you did not select split shipping at checkout, your entire order will ship once all items become available.

Thanks for your support,
- Elton John Official Store

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Permalink Reply by Jorge Marin on November 9, 2021 at 11:54am

Today I received a status from the EJ Store regarding the delay of signed cd covers.  Here's what they had to say:

Due to a production delay, your order is now expected to ship around December 10th. We apologize for any inconvenience this may cause. We greatly appreciate you shopping in the Elton John Official Store and we understand that this is disappointing. We are doing our best to have your order shipped as soon as possible, while keeping everyone safe.

Thank you for your patience and understanding. If you would prefer to cancel your order for a refund please respond to this email for further assistance.

Note: if your order contains multiple items and you did not select split shipping at checkout, your entire order will ship once all items become available.

Thanks for your support,
- Elton John Official Store

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Permalink Reply by ShadyBootlegger on November 9, 2021 at 11:57am

Thanks hopefully they arrive before Xmas I’m in uk ordered these as wanted the signed sleeve and hoping he signs them banging 

a guy can wish lol

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Permalink Reply by Tyler Murphy on November 10, 2021 at 4:55am

So, I received the CD with no signed artcard a few days ago and then the cassette arrived yesterday with no signed artcard as well. I reached out to Customer Service and I got the typical" Respond with your address information if you would this item reshipped, IF STOCK PERMITS'. 

So I guess right there is telling me that I got screwed out of the autograph. I hope this doesn't happen to anyone else, but just giving y'all a heads up. 

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Permalink Reply by Jor-El on November 10, 2021 at 4:59am

I see you're in the US; are you talking about a US or UK order? The US art cards haven't shipped yet afaik. They sent an email to expect stock in December, as I've seen posted here.

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