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Permalink Reply by Bruce Juice on April 10, 2019 at 2:16pm

There have been other discussions about "High End Memorabilia" on this forum. Everything I saw they had was fake -- and some authentic items they listed weren't even theirs!  They "borrowed" photos from other sellers on eBay. Company should be shut down -- let us know how it goes. 

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Permalink Reply by Ralph Gonzalez on April 11, 2019 at 10:03am

Thank you Bruce! So they responded to the BBB since they were in the email and I included all the contact information. So it is no surprise they went to great lengths to portray the transaction as the customer is always right and to my satisfaction. So I went ahead and rebutted their claim.

The auction has ignored the fact of the piece I won was a binding contract not just on my end but on LuxeWest aka High End Memorabilia aka Front row Memorabilia listed and located at 1535 W. Rosecrans Ave., Gardena, CA 90249. I am willing to pay, still am but the practice I just outlined is unfair. I am willing to pay for the item, which was never the question. Yesenia Reyes informed me the item was being cancelled although I informed her I was willing to wait for lot item 0325 to arrive from a reputable 3rd party authentication service. My only request was who was authenticating it and then the item was cancelled. If they can prove the item to pass 3rd party authentication, I will pay, I am willing to pay now but;

1) Why would I pay for an item with an opening bid of $100.00 that has one bid (my own) and pay $800.00, plus 25% auction fee and shipping. The question is why the cost of $800.00 plus other costs when I was the only bidder.

2) The listing had a minimum selling cost of $400. I already had to return 3 items after they failed 3rd party authentication. I have proof to show why and how they failed.

3) My inquiry on authentication is justified; it was for all of our protection that they sell an authentic item from a reputable company.

Item summary:

Max Bid: $1,000 (automated bid increases based on bidding on the item)

Opening Bid: $100.00

Number of bids: 1 (my own)

Minimum cost listed on the listing ($400.00)

Expected cost of item if charged min as listed including 25% buyer premium: $500

Below are the Invoice Details
Lot: 0325
Item Total: USD 800.00
Buyer's Premium: USD 200.00
Sub Total: USD 1,000.00
Sales Tax: USD 0.00
Shipping: USD 25.00
Total: USD 1,025.00
Balance Due: USD 1,025.00

I questioned the authenticity based on the cost and the third party authentication service; mentioned while speaking to Yesenia Reyes representative of “LuxeWest aka High End Memorabilia aka Front row Memorabilia listed and located at 1535 W. Rosecrans Ave., Gardena, CA 90249”; was the same 3rd party authentication which failed the 3 items I had returned.

Why does this item cost $800.00, if there is only one bid (my automated bid) and the item is being sold as authentic?

I was looking for proof as my previous experience proved their 3rd party authentication www.autographsauthenticationservices.com to be fake. Then and only then was the item cancelled.

Below is the listing description:
Signed by Freddie Mercury, Brian May, Roger Taylor, and John Deacon. This item will not sell below $400.

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Permalink Reply by marc e on April 11, 2019 at 10:44am

1) Why would I pay for an item with an opening bid of $100.00 that has one bid (my own) and pay $800.00, plus 25% auction fee and shipping. The question is why the cost of $800.00 plus other costs when I was the only bidder.

THEY HAVE A HIDDEN RESERVE NOT LISTED OR LEGAL THAT THEY WILL EXCEPT FOR ALL THERE DIFFERNT ITIEMS I HAVE COREPODENCES WITH THESE DIFFERNT COMPANIES. THEY WILL BID THEM UP TILL THEY WANT TO SELL THEM .THATS THERE ANSWER

PS EVERYTHING THE OWN IS FAKE OR STOLEN IMAGES

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Permalink Reply by Ralph Gonzalez on April 11, 2019 at 11:56am

THANK YOU MARC FOR YOUR RESPONSE. i JUST HOPE IF NOTHING ELSE. NOW THE BBB HAS THEM ON THEIR RADAR AND THEY CHANGE THEIR PRACTICES. I AM PRETTY SURE THIS ITEM OF QUEEN IS
100% FAKE. I HOPE THIS IS A SHOT ACROSS THE BOW. I DO NOT KNOW HOW THEY CAN GET AWAY WITH THIS? I ALSO FILED A COMPLAINT WITH THE FTC AS THIS IS AGAINST THE LAW IN SELLING GOODS THAT ARE KNOWN TO BE FRAUDULENT.

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Permalink Reply by marc e on April 11, 2019 at 11:59am

They have been selling for 2 years in fact theres a new company they opened up. They will not go away and everything is fake. Ps if ur album was real it would be over 4k

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Permalink Reply by Gratefulphish on April 19, 2019 at 9:35am

Basically, everything that I have seen listed by this outfit has been counterfeit.  I am surprised that Live Auctioneers will even do business with them. They have to have gotten tons of complaints.  Bogus COAs and then they waive any responsibility for authenticity anyway.

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