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Authenticity is Everything
WARNING! Elton John's store selling Autopens as real
FB RACC members who bought these sold as signed by Elton John in his store have compared theirs—they're Autopens, essentially identical.
Infuriating!
Tags: autopen, elton john, store
Replies to This Discussion
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Permalink Reply by Yony Mark on
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Unfortunately things like this happen, most times it's not the artist's fault. I'll add some more optimism to the discussion by saying that I'm sure these cases are typical only for a minor portion of the super big names.
Ozzy, the prince of darkness and heavy metal, had this issue in his previous album pre-order back in 2020, and he's learned his lesson since then. I've yet to be hit by an autopen from an official merch store.
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Permalink Reply by Allginger on
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I had an email yesterday cancelling my outstanding print and CD, still not sure what is going on?!?
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Permalink Reply by crazyrabbits23 on
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In the grand scheme of things, these autopen problems (and I'm lumping in Parton, Patterson and Copperfield with them) are small incidents. The vast majority of signers neither have the ability to fake, nor the capacity/manpower/inclination, to fake their own signatures.
The "signed copies on the chart" loophole has closed, and the ones that tried it this summer (largely) failed miserably before the rules changed to their current standing. Dylan's rep in the collector community has been tarnished, possibly permanently. Leaf/Pop Century's antics have been caught out, and they're getting raked over the coals for problems that have been slowly manifesting for years.
Karma catches up to those who try to fleece the system. It may take time, but it catches up eventually.
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I received this today from Banquet Records regarding the Liam Gallagher signatures :
We've spoken to the people at Liam's label who arranged these prints - people who we've known and worked with for many years.
We have no reason to doubt them when they tell us Liam signed all of the prints. They went to great lengths to make these happen, took the prints to Liam themselves, and chose to offer them to an independent retailer. As this was part of a very close chart battle in the week of release, if they'd wanted to entertain the (thoroughly morally objectionable) idea of "fake" signatures, they would have been stupid not to have made five times more of them available.
Unlike some on social media, we do not and will not make unsubstantiated claims about the artists who choose to work with us.
You're entitled to return anything you order from us for any reason within 14 days of receipt. Details of how to do that are below - we don't offer free returns.
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I received that exact same e mail last week along with hundreds more people I guess.
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Permalink Reply by CollectorOfThings on
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Hmmmm BR where have I heard this name before...
They sent me my Gorillaz CD in some jankie packing and the souvenir tickets for the event took many weeks to arrive and were really poor quality and basic for the money.
The event itself was shockingly badly hosted and short, I purchased tickets for both sessions but because the first was so poor I left early and because I left early and didnt use my second ticket where others who stayed for both got £20 store vouchers I only got £10 even though I spent the same ammount on tickets as thsoe who got £20.
Bunch of jokers really.
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Permalink Reply by Marshall Slayton on
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Oh well, looks like I have an autopen coming through Royal Mail from overseas. Fortunately, I still have this guy on my wall:
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Permalink Reply by Steve on
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Here is what I received today.
Hi Steve,
Thank you for getting in touch with us, I'm very sorry to hear about the issues with your order.
I can confirm that this matter is currently being looked into by the relevant team.
You are more than welcome to wait for the update as there will be an explanation on this matter once it has been resolved.
Alternatively, if you would prefer a refund then you would need to return this back to us, I do apologise.
All details of how to return your order with Royal Mail free of charge can be found on the following link – please read and complete the few simple steps.
https://www.royalmail.com/track-my-return#/details/6421
Once you have created the label on the above link, you can either download the label and print it at home or Royal Mail can print the label for you if you take the QR code to them once you have created your return.
From here, you can then drop your item at a Post Office branch, Royal Mail Customer Service Point or have it collected.
You'll then receive proof of posting, please make sure you keep this safe as this shows us that you’ve sent this back to us.
The item is your responsibility until it’s delivered to the warehouse so please ensure that this is packed safely and securely to ensure it does not get damaged on the way.
If you no longer have the original packaging, you can return this to us using any packaging you have that is safe and secure.
Returns can take up to 7 working days to be processed at the warehouse and then up to 7 days from the date we receive your order to process your refund back to the original payment method.
If you have any other questions, please feel free to drop me a message – I’m happy to help.Many thanks,
Sev
UMG UK Customer Service
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Still awaiting my reply but interesting they are looking into, I'm going to delay sending mine back in hope elton will rectify this issue fingers crossed.
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