I wanted to provide a flip to the discussion asking people for the worse in person experience. This doesn't necessarily have to be in person, as I just had a wonderful example of an artist being extra kind to one of their fans.
Not many people are aware of the group The Swell Season (however they have a cult type following), in fact they aren't even together anymore. They are Glen Hansard and Marketa Irglova, if you have heard of the movie Once then you have seen them. They won an Academy Award for the song Falling Slowly back in 2008. I had the pleasure of meeting Glen Hansard (solo) a few years back, he signed two albums for myself and my wife and was one of our biggest dreams come true when we got to meet with him. They are mutually mine and my wife's favorite duo, However as I said they no longer are together, but continue to tour solo and produce new albums separate,
While I already had Marketa's albums (Anar and Muna) I knew that if you bought her albums on her website that she would sign them. I decided that I needed to finally complete my "Swell Season" group autographs since I don't know when I would get a chance to see Marketa again (she lives in Iceland and has two kids and hasn't toured in a few years) even if they wouldn't necessarily be signed on the same album. I decided to make a repurchase of her first album.
Two weeks went by and I hadn't heard anything, still I knew that it would be coming from Iceland so it may take a bit. I decided to send an email just to see. I ended up receiving an email back from her directly, sincerely apologetic for the delay it being the holidays. She said she could rush delivery it if I was in a hurry. I was so stricken by the fact that she personally wrote back to me, I explained it was no rush and I surely would wait!
Yesterday I finally received my package in the mail and realized right away it was a bit heavier than it should be. Inside was this note
"Thank You Adam and Lucy for purchasing Anar Enjoy, Marketa" and then on the reverse it reads
"P.S I am sending some extra stuff since you were my first customer of 2016 :) Love and Blessings to you and your family Marketa"
enclosed were her first two albums signed and inscribed to my family as well as an EP Fly Me Away (which I did not have at all or knew about)
"To The Halloran Family with Love and Blessings Marketa"
In my eyes this is an extremely gracious thing to do for a fan, she isn't the biggest name in the world but she is an Academy Award winning musician an singer and for her to go above and beyond is exactly the type of thing we all wish are heroes would provide.
I wanted to share this in hopes this blog can provide more outlets for others that have had truly great experiences (whether in person or through the mail) with artists, musicians, or anyone they admired.