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Bob Dylan via Simon & Schuster anyone brave enough ?

They insist hand signed ….

https://www.simonandschuster.com/p/philosophy-of-modern-song-signed...

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Permalink Reply by Tom B on November 18, 2022 at 2:26pm

Guy I was in touch with was Leyland Canoy. completely unhelpful.

cs@premierecollectibles.com

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Permalink Reply by 5816nick on November 18, 2022 at 2:31pm

I messaged them both - Everybody else needs to aswell ! Keep it up everybody - don't let the bastards win = $600 dollar item / fraudulant S&S and one of the biggest names in music history..... this could be the defining moment to stand up against autopens once and for all !

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Permalink Reply by John Caulfield on November 18, 2022 at 2:28pm

Good Move . I also filed dispute with pay pal and was told DO NOT SIGN FOR THE BOOK if you have received it yet . Also no reply from Schuster in a email ,And I am not expecting one . File the dispute

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Permalink Reply by Steve Viola on November 19, 2022 at 6:18am

does the filed claim ask for a tracking number? I ask because after I refused delivery it went back on the Fedex truck and now shows a delayed delivery now for Monday! Does the package need to be back in S&S hands before a PP claim is filed?

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Permalink Reply by Tom B on November 19, 2022 at 6:23am

No, you can file the dispute now. It does not ask for tracking. FedEx will make two more attempts to deliver, then return it to S&S (Snow). It will be in their system as returned. I wasn’t home when they tried yesterday and I got the same note saying they’ll try Monday. I also went right to my credit card and filed a dispute there as well. Good luck!

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Permalink Reply by Steve Viola on November 19, 2022 at 6:41am

thanks for the quick response. So I use the 'report a problem tab' on the item and then choose item not as described? (sorry for all the questions)

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Permalink Reply by Tom B on November 19, 2022 at 6:53am

I believe that is what I did. It was all fairly general, but at least the process was started.

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Permalink Reply by Steve Viola on November 19, 2022 at 6:57am

cool thanks. I just did. The only thing that bothers me is they ask if you have contacted the seller to discuss the problem and I did not. Seems like they want that as the first step in the process. But I did provide links from here and Facebook so they can read all about it lol.

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Permalink Reply by Tom B on November 19, 2022 at 7:01am

I considered even my sending them an unanswered email as contacting the seller. My belief is you as a wronged buyer have all the power with this sort of PP dispute.

Permalink Reply by Steve Viola on November 19, 2022 at 7:06am

I just got this email!

Your message was sent to Snow Commerce, Inc

Your message regarding the purchase you made on November 16, 2022 for $638.68 USD has been sent. Allow time for the seller to respond.

Permalink Reply by Steven on November 18, 2022 at 2:16pm

It's all business to them. If they sell a thousand and a hundred get returned, they still make a lot of money. They don't care about you. They don't care that it's fraud. It will never stop until there are consequences beyond the handful of us asking for a refund.