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How many times have you received a refund and were told to keep the (authentic they say) item you questioned??

Anyone? I was asked this and have never seen it = unless the item is a problem. Others?

Replies to This Discussion

Permalink Reply by Scott Paul on April 20, 2024 at 4:09pm

I have never had this happen. I believe I only returned one autograph since it was clearly not the one pictured in the listing. I sent the item back and received a refund. One other time I won a John Fiedler signed photo and after a long wait had not received it. They insisted they sent it then wrote to say they found it. They sent it and offered to give me a full refund and let me keep the photograph. I told them no I did not need a refund as long as I got the signed photograph. That arrived and was fine. The total cost of that I know was under ten dollars. I never heard of scenario like you give. If I want a refund, I do not want the autograph I question free or not.

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Permalink Reply by Eric Keith Longo on April 20, 2024 at 4:13pm

Thank you Scott. My reaction to this was probably obvious.

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Permalink Reply by Jason H on April 20, 2024 at 4:42pm

Mine were mostly problems. One being the Simple Minds in store signing event which they shipped out posted here. I wouldn't have remembered if you didn't bring this up and would be surprised if you remember commenting as well

https://live.autographmagazine.com/forum/topics/simple-minds-direct...

The only one not problematic was a signed CD of Katie Melua I bought from Amazon. The autograph was authentic, nothing wrong with it but I was unhappy it was just a scribble instead of a full signature. I chatted with them to see about returning or replacing and they just let me keep it with a refund.

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Permalink Reply by Jason H on April 20, 2024 at 5:16pm

I think I read the title of this post too fast, forget my other response.. this has happened a lot on ebay when the item turned out to be preprint. Im sure every seller was hoping the buyer wouldn't actually check. Most just send a refund without a fight and let me keep the item

This next one had to be returned but deserves a mention for others to keep an eye out. I purchased a ghostbusters cast signed photo back in 2017 for $500. JSA authenticated. Numbers checked out with their database. I get it and was in shock when I checked. Either JSA missed something or the sticker was removed from the original. It did not take me long to fight and receive a refund but I had to ship the item back. I probably should dig up old photos and make a post about that one. It happened before I was active on here

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Permalink Reply by Steve Cyrkin, Admin on April 20, 2024 at 5:23pm

I recall few times a collector didn't have to return an order found to be a forgery. But that's it.

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Permalink Reply by MikeEarmantraut on April 20, 2024 at 5:59pm

Once when I got my first fake autograph by Joey Ramone, I'm sure you remember Eric lol. I got refunded and he got banned or something, so i still have the fake pass & poster.