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Permalink Reply by Steve Zarelli on November 29, 2017 at 12:51pm

There is even another reason to not ship expensive collectibles via FedEx...

FedEx will not insure "collectibles" for over a certain amount. I heard that amount is $1,000, but it is not specified on the FedEx website. In other words, they will let you buy as much insurance as you want, but if a collectible goes missing, they'll only cover up to $1,000. I know a collector who was burned by this.

From FedEx website:

18.4     For Shipments containing the following items of extraordinary value the Declared Value for Carriage is also limited and depends on the contents and destination of the Shipment:

-           Antiques or collectable items, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include but are not limited to, furniture, tableware, porcelains, ceramics and glassware. Collectable items may be contemporaneous or relating to a past era.

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Permalink Reply by michelle on November 29, 2017 at 1:08pm

oh dont start me on Fedex either;- altho I am not sure that any of the other  couriers are better either.  Tip - you will spend hours on the phone going around and around and around................................

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Permalink Reply by Pete Bendu on November 29, 2017 at 2:03pm

My "real life" job has me dealing with a good deal of shipping on a daily basis. USPS is not perfect, but I have never had a problem collecting on any claim filed.  

They are also the only carrier that when shipping within the USA will cover the value of the item as insured.

Try sending a collector coin or other valuable piece via Fedex or UPS. Both will gladly take your money for insurance, and they will only tell you your item is not covered after something has happened to your package.  

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Permalink Reply by Ian Baldock on November 29, 2017 at 4:10pm

This scares me as I always thought FedEx was the best,then UPS, then the USPS! The Post Office is always trying to bend stuff or put holes in things that I receive! I guess I'm lucky that Ive never had to file a claim.

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Permalink Reply by marc e on November 29, 2017 at 5:13pm

never ship collectibles with fedex only ups .first rule

usps is okay but ups is best and they will insure up to 50k

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Permalink Reply by Jason Strecker on November 29, 2017 at 6:16pm

I am also in process, as a seller, with fedex claim. It's still early in the process but I sent a large framed item that was so well protected nothing should have broken it yet it was so bad that fedex wouldn't even deliver it to the addressee so sent it back to me. The location I shipped it from, of course, wont claim any responsibility to even help in the process and gives the 800 number which isn't the easiest to get through to.

For all the people that claim about the post office, I have sold on ebay for almost 10 years. Very rarely have I had any issues with damage or lost items and when I do-if it's insured-they take care of it with no loss to me. The two times I went out of the usps because I had no choice (the items were too large for them to handle) it was with fedex and ups and both large items got severely damaged.

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Permalink Reply by Nate on November 30, 2017 at 12:17am

One other thing that really gets me with FedEx is (in the UK), unlike other carriers, they deliver the parcel happily...then a few days later you get hit with a bill for import! At least with other carriers you can refuse the package knowing the fees before hand, but with FedEx they do the nasty and get you to take it blind of any extra costs you may get hit with.

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